March 18-20, 2019

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Rebecca Joffrey

Rebecca Joffrey

  • IT Innovation Officer
  • Cornell University

Rebecca Joffrey is IT Innovation Officer at Cornell University where she leads the Student Experience Initiative. Her driving vision for student success at Cornell and before that, at Dartmouth College, is to modernize the technology infrastructure in order to put the resources of the institution behind the individual goals of students. As a frequent workshop facilitator and speaker, Rebecca is a thought leader in the use of CRM to scale service, design constituent experiences, and enable data-driven decision making. Her early career was spent in marketing and product management at Nestle and American Express. She is also an author and entrepreneur and has an MBA from the Tuck School of Business at Dartmouth.