Kathleen McLean

Kathleen McLean is Senior Vice President and Chief Information Officer for The ADT Corporation. She is responsible for developing and executing the company’s information technology strategy in support of its product development and business operations. Kathleen also serves and Chief Customer Officer, responsible for defining and delivering a superior customer experience for monitoring and response, ordering, provisioning, billing and service.

Kathleen has more than 30 years of business and technology leadership experience in consulting and telecommunications. Before joining ADT, she served as executive vice president, chief revenue officer and chief information officer at FairPoint Communications, Inc. where as a member of the executive committee she was responsible for systems stability, operational excellence and revenue growth. Prior to that, she spent 12 years in senior leadership positions at Verizon Communications, Inc., implementing people, process and systems strategies to improve operating performance and customer service across all sectors of the company. Earlier in her career, she worked in various systems consulting roles at American Management Systems, Inc. culminating as Vice President, Telecom Industry Group.

Kathleen holds a Bachelor of Science in International Economics from Georgetown University and did graduate work in information systems management at George Washington University.